I debated between this model and the first model, unfortunately I chose this model, which has many shortcomings. Although the bag is beautiful, high quality and very roomy, it is not really comfortable. 1. It is relatively heavy 2. The chest strap is thin and came out of place in the first use. 3. The side pocket is very small and non-functional. 4. The worst – there is only one zipper in the main compartment!

I really liked this backpack as it was very functional, but sometimes hard to use with only one big compartment and one zipper for it. After just over a year that zipper split, which was really annoying since that one zipper holds the big compartment together. Disappointed that it didn’t last longer than that for that price.

My Honest Review (after 1.5 years): (I’m a travel agent, and do a lot of travel with a carry-on bag and this backpack.) The Main Pocket – the waterproof pouch is nice in theory, but I keep the liquid bottles in a separate pouch to easily pull out. The extra pockets to organize are nice to help maximize space. – The zipper magnet closer was a reason I bought the pack, it was really nice. I was using it for a while. The magnet broke off. – After about a year and a half, the main zipper split. Unfortunately it’s no longer usable and out of warranty. I did reach out, and they were kind and helpful. – The laptop holder is great. I put my iPad and 15 inch lenova in the pouch. This backpack is my work bag and my travel bag. – I wish this pocket had two zipper to make it easier to access each side. The Hidden Back Pocket – this is spacious and great for securing important items. – I easily fit my Wallet, keys, phone, chapstick, passport, and a few more items. The Credit Card Pocket – this pocket is not so useful to me. I always have a separate wallet, plus, it is not secure enough to put those items in. – I usually put my smaller charging cables in there so that it’s being used. The Water Bottle pocket fits a bottle well and secures it well. I keep my 36oz yeti in it. The external charge port is okay. I kind of liked it at first, but it broke after 2 uses. The Side Pockets are great for storing various items. – the way I pack items, these pockets are a little messy with items. They all fall to the bottom of the pocket. – There is a sunglasses pouch that is microfiber type. I didn’t realize that and would feel comfortable keeping my sunglasses in it. – Because the are thin and top to bottom on the bag, its hard to distribute the bulk well. The straps are very comfortable. I actually love them more than any I’ve ever tried. The luggage strap works so well. The main pocket fits a lot. I can easily fit 2 days of stuff in the bag. I am the Queen of overpacking, and when I switched to this bag, I never had to worry about it after. My only issue was this eventually did cause the zipper to split. This bag is visibly in great shape. It is not dirty, I haven’t needed to clean it.

I wanted to love this bag and for the first 8 months or so I did. After receiving it for Christmas as a key carry on item for my international travel I was so excited about the carrying capacity, the many pockets and the power cord access. As other reviewers share, it’s a bit annoying to have only one zipper for the main pouch but I started using for some of my short haul work travel as well. On my last work trip however the zipper split unexpectedly while repacking at airport security which lead to a very uncomfortable period of me fixing it as best I could to continue my trip and after getting the zipper down I was able to get it back up properly. On my way home it happened again as I was packing and it took some effort and quite some time to get it fixed to fly home. It seemed to be pretty well fixed after tightening the zipper itself so I naively took it on my next work trip which then ended up splitting when security opened it to inspect inside. I used to recommend this bag to everyone but now I think I’m going to have to retire it and go purchase a different brand. Wanted to love it but being stranded in an airport with a bag you are desperately trying to zip closed is a stressful experience not worth the other benefits. I didn’t even get a full year of use out of it.

I have this for about 2 years now and I was very very happy at the beginning. It looks really good and very well compartmented. The problem is that I used aprox..let’s say 20 times, in business trips and the shape is very loose now…It looks kind of bad and didn’t hold as I hoped it would. It was really expensive and I was hoping it will be a better quality but it is not really.

Sac smart sienna II reçu ce jour, j’ai pris le parapluie, pochette multimédia et petite pochette à vêtement, qui se compacte, ainsi que la housse de pluie, et franchement, le sac est top ! Je conseille de prendre la petite pochette multimédia si comme moi, vous aimez embarquer vos petits objets que vous aimez avoir à portée de main, Je fais de la photo et du coup j’emporte mon petit appareil photo hybride aussi, partout, avec câble, charge, carte sd, accessoirement pc et/ou tablette. Il semble de bonne qualité, à voir à l’usage. Livraison au top ! j’ai lu que certains avaient eu des soucis, personnellement cela a mis 5 jours, depuis …Honk-kong, là est le bémol personnel, c’est que je n’avais pas vu que cela provenait de Chine, je pensais que c’était européen (empreinte carbone…). Sinon bravo Nordace et merci pour la réactivité ! Je recommande.

Poorly design bag for travel. I frequently travel and was excited to see they added a chest strap to help distribute the weight. I simply packed a laptop and 3 days of clothes in the compression cube, and some toiletries. Within hours going through the airport my chest strap snapped off. So frustrating :(. Also I do not like you have to unzip the entire bag to access the laptop compartment.. this is a poor design decision. The original design had a separate compartment accessible without opening the bag. They should have kept this design. It’s way more efficient. I do not recommend this bag for travel only for daily use.

The bag is beautiful but is heavy even when empty. I used it on my trip to Europe and I was wearing dark blue jeans, the color transferred to the bag. Now I’m still trying to remove the stain. Don’t buy the white.

My only hesitation with buying this bag was the placement of the luggage strap. To my surprise, it looks like complaints were heard and mine arrived with the mid-level strap!! The bag feels super sturdy and I love all the compartments! The magnetic lock with take some getting used to but otherwise I’m super excited to use it on my next trip! SN: shipping took much longer than expect. Ordered from Hawaii.

My Sienna II arrived just in time to take on my first weekend trip and I’ve used it several times since. I’ve yet to pack it as my only bag for a long weekend and I’m anxious to test capacity for that. Overall I love this bag. The pockets are functional, roomy, and well located. The charging port is extremely useful. It’s comfortable to carry and sits nicely on my carry on trolly. My only complaint is the location of the luggage strap. It’s located far too high and I can’t make sense at all as to why it’s there. It still works but I have to pull my trolley handle higher than I would like. In any case, I’ve recommended it to many! If you’re looking for the ideal travel bag this is it!

The pack itself is everything I thought it would be based on the marketing images. My one disappointment is the cable charging system. The cord doesn’t rewind on the winding storage system. The first pull into a charging port disables the rewind; now I have to just stash the cord instead of having it tidily wound up in its case. That’s a design flaw. Quite useless. Very disappointed in that flaw.

This backpack is very heavy empty. If you have arthritis or if you are elderly this might not be your backpack. The main compartment opening opens with only one zipper one way. This makes it very cumbersome to open and close when your backpack is full.

Purchased the bag from Melbourne Australia and it came in 2 weeks very impressed with the shipping time considering all the negative shipping reviews was super hesitant about that. The bag itself looks sturdy great quality the magnetic zip will take some time getting use to but very handy. Just unpacked it today so will be using it in September for Europe. The pocket for the cards and the battery pack is a long but not deep so it doesn’t seem to fit a normal sized battery pack mine is bulging out but just fits in the zip it’s an unusual place to put the battery pack considering the Sienna 1 seemed in a good position. Tad small doesn’t look aesthetically pleasing to me with the battery pack in but overall I’m excited to try out the backpack on my travels. We got 2 one for me beige and one for my partner so super excited!

The Bag is sturdy and of good quality. But it is too heavy for travels or even for daily use. I was disappointed by the weight but impressed on the design and quality.

I bought this bag for a vacation and Loved it. Only 4 stars because the strap that slips over the handle of my roller bag is a little bit high on the bag and would be better if it were about 1 to 2 inches lower. I ordered it in Beige and the color is beautiful. I did get it dirty from a spill, but once I got back home and was able to completely unpack it, I was able to clean it with a little dish soap and water. So no worries with getting the light color.

Perfect size for a “One Bag”! I fit 3 days of clothes in here with a compression cube no problem! I had a ton of space left over too and even carried multiple chargers, a tablet, xbox controller, toiletries, snacks, etc.

This backpack is a beast with a slim profile and semi-rigid shape. Also feels really sturdy as well. I took this on a 3 day trip and it fit nicely under my seat on all my flights.

My only complaint is the pocket layout, you have 2 in the front that are right on top of each other but they are probably only useful for paper/notebooks etc since they are so thin, also there is no side strap so if you wanted to use it in a “briefcase” mode that’s not possible, i feel like a briefcase mode / side strap would have made sense with the layout of pockets

Overall this is a great pack with lots of space, going to be using it for all my 3 day travel trips from here on out as a replacement to my luggage.

Note: the charging port thing was a bit confusing and didn’t have great instructions its 1 cable that has an extra “tip” for iphone/3.0 to get the different tips there is a small slot in the outer plastic – plug the cable in there and when you pull it out you will have the extra tip. Hope that helps someone cuz it took me forever to figure it out as it was confusing.

I was looking for a bag to take with me everyday, for work trips, and for domestic and international travel, to start travelling with carry on capacity only. I am so very impressed with this bag!

Things I love:
The material feels sturdy, it is well constructed and is not at all flimsy.
The square feel of the bag helps to fit everything in very nicely. The 21L capacity is less than 1/2 the size of my regular travel backpack (50L) but it fits so much in there. I’ve done a pack for a multi-week holiday and managed to fit everything I need. I’ll also leave a review of the new compression cubes (AMAZING).
The chest strap helps to redistribute some of the weight off your back. (A waist strap on v3 would be absolutely perfect but we are going down to serious travel business there). It’s also a really innovative design; nothing that I have seen before, but very easy to use and so far strong enough.
The USB-C retractable cable (and iPhone port converter) is perfect to charge my phone on the go/ while I’m taking hundreds of photos. I can also squeeze my phone into that pocket to charge handsfree.
The packing cubes lay flat in the bottom of the bag, so you can stand them or lay them, depending on your packing needs.
The front pockets with their quirky side facing pockets. I wasn’t sure to start with, but when it’s on my back, they make for really easy access to my things.
The magnetic zip lock. Absolute genius! I wasn’t sure what I was expecting, but this funny bit helps to keep the zip in place, and will deter theft. I can also put my combination code padlock in there for extra security, which is great for overhead plane bins, when sleeping in a dorm, and for walking in some dodgy towns.
The front pocket is actually two pockets. A little confusing, but both have space to store even more things!
The hidden back pocket is a great size. Much larger than the previous version of this bag, I can store my passport, travel documents, photocopies, and anything else I need to keep safe.
I don’t generally carry a wallet, so the addition of the RFID card holders in the charging pocket is great for me. That zip also faces toward the back of the bag, so I don’t feel too unsafe with them in that pocket. Some card slots in the back pocket would also be a nice addition though.
Multiple pockets inside the main compartment. When the compression cubes are in there, these are less accessible, but for everyday use, these give me the organisation I need, without being overwhelming. There is a nice balance of open and zippered pockets to keep everything safe.
Delivery to my house in rural NSW, Australia was only 6 days after purchase. I cannot be happier with that!

Things I could learn to love:
The zips are a little sticky. But with more use they could loosen up.
There is only one zip for the main compartment. This is due to the new locking feature but I will need to get used to that.
I have a fantastic Anker powerbank. This will definitely not fit in the charging pocket. I could get a smaller powerbank for the bag, but when taking it on my off-grid adventures, I would need to take the Anker as well.
I personally would prefer the padded part of the shoulder straps to extend a little longer. That said, if I wore it properly on my shoulders and not let it hang they do provide adequate comfort.
It does look a little bulky. I’m 5’6″ and it definitely covers all of my back. If you’re smaller than me, you would likely get lost under all that baggage.

All in all, I am super impressed with my purchase!

The backpack is heavy itself but when you actually wear it, it’s not big of a deal. Fully functional as it advertised. The two withdrawn are : first, the zipper are really sharp and I feel like I will get little cut every now and then; secondly, the cable of lightning on the side seems not working for me even though I tried. Overall, it is a good backpack for everyday schooling.